FAQ
These frequently asked questions are compiled based on questions we frequently receive. By providing the answers here, we save you the trouble of contacting them and ensure fewer interruptions for our GPs in our patient care. If you can’t find the answer to your question, you can contact the practice.stellen aan de praktijk.
No, given the growing list of responsibilities placed on us as GPs, we have decided not to take on this service. We would refer you to the GGD or https://prepnu.nl/artsen/ for this.
Check the ‘My Personal Details’ section in your portal. Do you see ‘Apotheek ’s Gravenland’ or ‘Printapotheek’? If so, we haven’t received your pharmacy details yet. Please let us know via e-consult. If you change pharmacies, you must also notify us yourself; the pharmacy will not do this for you.
No, there are now so many organisations in Rotterdam that deal with this, so we’d prefer to keep this matter there. Here are just a few of the many websites: ggdrotterdamrijnmond.nl, vaccinatieopreis.nl, verwijswijzer.nl travelclinic.nl
The GGD provides vaccinations for those aged up to and including 26. If you are older than this, you can get vaccinated at your own expense at places such as: stadskliniek-vaccinaties.nl, vaccinatieopmaat.nl and thuisvaccinatie.nl
These costs will be deducted from your excess. You can find the costs on the STAR-SHL website. Please note that the costs for faecal tests are often over 300 euros.
Use a special tick remover or a pair of pointed tweezers and pull the tick out as close to the skin as possible. Seek medical advice if the tick has been attached for more than 24 hours or if you notice a red ring appearing around the bite site. https://www.thuisarts.nl/teek/ik-heb-teek.
For patients who require regular check-ups, we have entered into a partnership with the company Viduet. Together with them, we ensure that your appointment takes place on time and is properly prepared. They will send you emails on behalf of our practice. Such an email might, for example, be an invitation to complete a medical questionnaire or a request for you to book an appointment with us. We would really appreciate it if you could respond to such requests.
If you do not yet have your login details, please contact the practice to request them.